Common questions about the marking machine for new users
How to choose more suitable marking machine ? maybe it is hard for customer. Here sharing with you some common questions about the marking machine for new users:
1.Our files are normally created in Corel Draw, is it an easy process to use Corel Draw files. What file types are able to be used ?
Both computer user interface and Ezcad software could be in English. and Core Draw files have no any problems. Including DXF, AI, BMP, DST, DWG, DXP, LAS, PLT files type, all of them are OK.
2.What are the marking contents?
Alphanumeric info, date matrix or dot matrix 2D codes, shift codes, barcode, serial number, date, VIN code, time, letter, figure, logo, graphics and etc.
3.Does ezcad software is original – so in EzCad software About section it will be licence to us or to someone else ?
Yes, every ezcad software is original. Everyone need different software dog or pass word, and only your machine could use it.
4.do they charge me duty fee in California?
You need pay duty fee, but DHL will responsible for handing all things, you just need pay them. Our machine H.S. code is 845610. You may use this code to check your duty fee.
5. When running laser and your hand accidentally moves in the Laser Beam…will it burn our hand?
it is okay, it won’t hurt your hand because your hands don’t put at the focal points. But if you put your hand at the focal point, and you set the power at 100%, maybe it will hurt you. If you worried, we have enclosure type laser marker, it will protect workers.
6.Is there a foot pedal to activate the laser? If we have large production run, how does the operator make the engraving fast? Use Mouse only? Or is there a switch if the same image is being run over and over again?
Our every machine equipped with foot pedal/foot switch, it is our standard specification. So don’t worry.
7.Is it possible to put our brand and label on your equipment?
We can put your well-known brand and logo on our equipment, we have cooperated with some customers in this way for years.
For more information, pls feel free to contact Teresa.
Skype: xtlaser Teresa