after sales support of metal sheet fiber laser cutting machine: Charry
metal sheet fiber laser cutting machine
As the metal sheet fiber laser cutting machine with a large using range,around the different countries in the world.
The after sales support of one supplier for the fiber laser cutting machine ,is also important.
Which can influence the customers will choose you or not. Pls focus on the service support.
Two of our metal sheet fiber laser cutting machine agents had a visiting of our machine factory today,and they told us,except the great quality of our machine,the reason why they choose to be an agent of we XTLASER,is the after sales support,especially for an agent,that will also affect the agents work efficient,the satisfaction of their customers,finally to the benefit,the profit.
After sales support of metal sheet fiber laser cutting machine:
1.Machine installation and operation training:
There are two ways, our engineers have a training in their factory after they get the machine.
And they arrange their engineers come to our factory before the machine delivery.
2.Machine using of technical parameters:
The machine users manual and software users manual will be together with the machine to you.
And the circuit diagram，cutting parameters will be saved on the machine system in advance,so that you can operate the machine quickly,save your time cost.
3.We abroad after sales department, the mail is firstname.lastname@example.org ,who will answer to your problem or questions within 2 working hours, from the moment we get your feedback, and we work six days a week.
You can reach me at any time,I sleep at 0:00 normally, then there will be no time difference between us.
4.Just like in India,we have set the branch to provide the support in time.
Sharing one Indian customer pay cash as deposit in our factory for the fiber laser cutting machine:
So when you want to buy from one company,after the suitable price and the great quality,also focus on their after sales support.
More machine details,we can have a discussion.